Personal Information
- •Name, phone number, email, and delivery address.
- •Payment information (fully protected).
- •Order history and preferences.
- •Customer support communications.
Technical Data
- •IP address, browser type, and device information.
- •Cookies for improving experience.
- •Activity logs and click-through data.
- •Geolocation data (only with your consent).
Processing & Purposes
- •Processing orders, payments, and issuing invoices.
- •Enhancing customer service and responding to inquiries.
- •Marketing communications (you can opt-out anytime).
- •Website analytics and performance improvement.
- •Legal compliance and regulatory requirements.
Encryption Standards
- •All payment data is encrypted with SSL/TLS (256-bit).
- •Servers are protected by advanced firewalls.
- •Regular security audits by specialists.
- •We comply with international data protection standards.
Data Retention
We retain order data for two years. You can request deletion of your data anytime under your right to be forgotten.
Access & Modification Rights
- •Right to access all your personal data.
- •Right to correct inaccurate information.
- •Right to deletion (Right to be Forgotten).
- •Right to download your data (JSON format).
- •Right to opt-out of marketing communications.
How to Request
Send your request to privacy@mandarinekoueider.com with identity verification. We will respond within 10 business days.
Data Controller
- •Email: privacy@mandarinekoueider.com
- •Phone: +20 100 1111 111
- •Address: 15 Nile Street, Cairo 11215, Egypt
- •Response time: within 10 business days for data inquiries.